SUMMARY OF QUALIFICATIONS
• Interactive Technology Program Management professional providing world class multimedia, content and broker services
• Specialize in content management and multimedia design, providing cost-effective delivery of professional services and complex technology projects, on time and under budget; Business and Event Logistics management
• Identification and cross-fertilization of best practices, analytical techniques, broker and property management, coaching skills, technology implementations, strategy development and operational improvement
• Proven results in building strong team environments and fostering open communications in technical and non-technical workgroups responsible for the development and delivery of multimedia, content and broker service
BROKER MANAGEMENT Feb 2001 - Present
Broker Home Realty / Platinum Real Estate Investments
• Serve as a resource and key contact for information gathering and distribution to and from brokers, consultants and various other external and internal partners; track key milestone project dates and communicate required information; assist in the resolution of issues raised by all internal and external partners; Managing current portfolio worth $4,558,400
• Coordinate real estate processes throughout the lifecycle of projects including preparing new files, assisting development managers with letters of intent and packages; input, update and distribute site information and project schedules
Broker Assistant Prudential MacPherson’s / Ballinger Realty
• Support Broker development and operations goals by participating and contributing in planning and strategy meetings; assist with planning and managing processes and practices to ensure that programs are aligned with company goals
INTERACTIVE TECHNOLOGY MANAGEMENT AND CONSULTING
Owner
Pros and Contractors / Streamwerk LLC February 2001 – Present
• Plan and negotiate with brokers, agents, clients, partners, owners, vendors and contractors on a variety of technical and on-technical cross-function development projects and initiatives: Website Design, Content and Multimedia Management
• Marketing and content management for Prudential MacPherson’s, Ballinger Realty, Acacia Realty and Platinum REI
• Responsible for strategic, multi-release planning of a wide range of implementations through the creation and execution of business plan development, requirements gathering, project management and program coordination
• Administer contracts, monitor budgets, affiliates, advertisers, and correlate diverse purchase orders and invoices
• Gather and analyze requirements and create documentation, such as project charters, project plans, gap analysis, timeline dependencies analysis and functional requirements, in order to design and develop effective business solutions
• Coordinate multiple concurrent projects among many groups and provide clear plan of dependencies and milestones
Program Manager / Project Manager / Lead Producer
Pro2Net January 2000 — February 2001
Program Manager for the Digital Publishing department
• Responsible for the program management of online Continuing Professional
Education product releases
• Coordinated with Executive Level and Program Management from the Technology and Legal departments to:
• Develop and communicate strategies for existing or
emerging technologies that provide effective solutions
• Plan, create and implement strategies to incorporate
video broadcasts and streaming content into all vertical sites
• Scheduled and track billable hours for external partner projects involving internal staff and outsourced production studio
• Administered contracts, monitored budgets; correlated purchase orders and invoices for online CPE program
• Liaison between Executive management, sales, marketing, finance and IT personnel to assess business requirements
• Forged and maintained relationships with vendors, suppliers, contractors and third-party service providers in order to develop scope of work, licensing fees and terms, contract negotiation, and track delivery of services
• Planned and budgeted for technology projects and productions; drafted proposals and implemented strategies
• Supervised and delegated to a team of up to 16+ producers, developers, designers and testers
Project Manager for five Pro2Net vertical sites: Legal / Finance / Human Resources / Accounting / Insurance
• Managed cross-departmental program and project teams involved in enterprise-level company initiatives such as systems design and implementation of business system solutions, and technology infrastructure for multiple programs with a high level of complexity, interfacing with Executive (C) level and IT Management
Lead Producer for project/product launches regarding online Continuing Professional Education courses
• Produced and published accredited online Continuing Professional Education courses; 5+ product releases monthly
• Created and managed work breakdown structures; defining roles, responsibilities and coaching technical project teams
MEDIA AND EVENT MANAGEMENT
Program Manager
Ambient Soundwerk Production LLC
September 1993 – August 1994
September 1997 – October 1997
November 1998 - January 2000
• Over 19 years experience in the tradeshow, convention, exposition production and logistics service industries
• Broad experience in design, coordination, management and logistics of complex multimedia and technology projects
• Provided design, project, event management and logistics services for Fortune 100 companies and clients at various tradeshows, expositions, conferences, conventions, symposiums and corporate events throughout the United States
• Event Management for: PGA, OCCC, Turnberry Isle, the Breakers, Sheraton Bal Harbour, Eden Roc, the Fontainebleau
Assistant Director of Audiovisual Services
Caribiner International, Miami October 1997 - October 1998
• Program and project management for conferences and events, ranging in size from 300 to 5000+ at the Fontainebleau
• Coordinated with Executive Management, Directors, convention staff and external vendors regarding the design and operation of multi-faceted technology projects and events; Department liaison for all pre- and post-conference meetings
• Generated budgets and proposals, drafted purchase orders and contracts and managed all external vendors and suppliers
• Increased department budget of $2.7M by 25% with strategic planning and detailed, concise proposals
• Daily management, coaching and performance review for 20+ direct staff (recruited and direct-hired 6 team members)
• Hired, scheduled and tracked billable hours for 10+ contractors, freelance technicians, architects and consultants
Project Manager
Caribiner International, Seattle September 1994 - September 1997
• Managed internal and external customer relationships and set expectations, while managing risk and scope creep
• Responsible for the design, coordination and direction of Microsoft, Compaq, HP and Deloitte & Touche events
• Event Management for: WSCTC, Meydenbauer Center, Westin, Sheraton, Four Seasons, McCord Air Force Base
EDUCATION AND TRAINING
Solution Architecture Certification February 2001 - Present
BCC/Strategy Computers
• MCP Since 2003 - Designing and Implementing Desktop Applications with Microsoft Visual Studio 6 Enterprise and .NET
• MCSD / MCAD – Solution Architecture training complete; currently reviewing and scheduling for certification testing
• MCSD.NET - Completed four of five core requirement courses and all elective preparation courses
• Programming and Web Certifications: Perl 5, UNIX, XML and ASP 2.0 Level I, HTML Level I/II and WML Level I
• Database Certifications: SQL Server 2000 and 7
Engineering Degree
SCC, Fast Track program August 1996 - June 1997
Audio Engineering Technology/MIDI Production dual certificate degree
• Major- Digital Media Technology: Mentor and instruct students in Digital Media Production and AV Reinforcement
• Minor- Studio Business Operation; Studio Management and Design, Rights Management and Publishing laws
Software – PC and Mac (Complete list available upon request)
• Extremely adept at learning and utilizing existing and new software
• Ability to rapidly master technical knowledge and train staff on best practices, operation and protocol
• Microsoft Windows 7 and all Microsoft legacy OS, IIS 6, COM+, Visual Studio .NET and 6 Enterprise, Silverlight (Beg. to Inter.), Windows Media Encoder, Office Pro 2010; SQL Server 2000, Project and Visio 2000 (Intermediate)
• Adobe: Premiere 6, After Effects 4.1 Pro Bundle, Photoshop 7, Illustrator 8 (Intermediate), PageMaker 6.5, Acrobat 5
• Macromedia (Adobe): Dreamweaver MX, Fireworks MX, Flash MX (Intermediate) and Director 7
• Sony: Sound Forge 7, Acid Pro 4, Vegas Video 2, Stream Anywhere, Noise Reduction 2, Batch Converter 5
• Languages (Beg. to Inter.): LAMP - Linux, Apache, MySQL, PHP / Perl / Python • ASP (.NET), VBScript, Flash ActionScript
TECHNOLOGY SKILLS (Complete list available upon request)
• Advanced knowledge and experience with multimedia and network administration, systems, installations and protocols
• Content and Document Repositories, Encoding, Imaging,
Web 2.0, RSS, Blog, IIS, File, Stage, Media servers
• LAN, WAN, WLAN, NAS, TCP/IP, FTP, DNS, Proxy and VPN
• Extensive CODEC and digital archiving experience - DLT and DAT; DVD, CD, NAS; compressed and uncompressed
• 1100 + hours of archived content for Pro2Net
and 3000 + hours independent archived content
• Advanced interactive online multimedia knowledge and development skill set:
• Creation, management, training, distribution and storage
of content; Process and protocol optimization
• System configurations and technology research; Project tracking and reporting; Media procurement and implementation
• Computer hardware, software and AV gear installs and upgrades; Advanced hardware, software and AV troubleshooting
• Keep current with emerging technologies, trends and design; catalog new products, laws, ideas, services, improvements and advancements to formulate strategic reports and incorporate into business plans